Absolutely! We encourage our clients to tour our venue prior to booking. This allows clients time to ask any questions they may have. This also allows our clients to know if The Southern Chateau will be a good fit for their event. To schedule a tour, please visit our "Tour" page.

Because The Southern Chateau is an event venue, tours are given by appointment only so that events that are in progress are not disrupted. Tours will not be given during an event or another client's appointment time.

We have three ways to reserve a date. First, we recommend scheduling a tour. a tour will help clients to know if our venue is compatible with their event. Clients may book a reservation in person following the tour. A client may also visit our "Booking" page to request a reservation. After we have confirmed the reservation date we will contact the client to move forward with signing a contract. And last, a reservation can also be made over the phone. A 25% security deposit is due w hen the reservation is made. The security deposit is nonrefundable.

The Southern Chateau is an alcohol free facility and alcohol is not allowed on the premises of the venue, this includes in the parking lot. If alcohol is brought onto the premises or consumed on the premises, you will be fined $500 and your event will be shut down. You will also be responsible to pay any other additional fees to the city.

We allow our clients to cancel their reservation up to 30 days prior to the event for a full refund minus the security deposit, which is nonrefundable. If a client’s reservation is canceled less than 30 days from the event date no refund will be issued and the client will be responsible for paying the full amount due. The cancellation request must be made in writing and given to The Southern Chateau at least 30 days prior to the date of the client’s event.

We allow our clients to change their reservation date one time provided the date that the client is requesting is available and the change is made more than 45 days prior to the client’s original reservation and at least 60 days prior to the new requested date. The request to change the date must be made in writing and given to The Southern Chateau up to 45 days prior to the client’s original date of their event, and at least 60 days prior to the new requested date.

The security deposit is 25% of the amount due for your reservation and is given as a 25% credit toward your total amount due. Once the security deposit is received, it holds your requested reservation date. The security deposit is not refundable because we do have to turn away potential future clients who want to book the same time block.

Yes, we do have a standard payment plan that is given to all of our clients. It is as follows:

• 25% of the total amount due at the time of booking. This 25% is non-refundable and also serves as the security deposit.
• An additional 25% is due 45 days before the event.
• The remaining 50% is due 10 days before the event.

If a client needs a different payment plan, we are happy to work with our clients at any time during the planning process.

We, at the Southern Chateau, will cancel a client’s event upon failure to pay the amount due. We will first try to contact the client. If the client does not respond to our attempts to contact the client, a notice in writing will be sent. If no further communication is received, the client’s event will be cancelled and the client will forfeit any money paid to The Southern Chateau up to that point. To avoid cancellation of an event, the client must have 50% of their amount due paid to The Southern Chateau 45 days prior to the client’s event with the remaining 50% due 10 days before the event.

If you book a morning or evening rental there is a possibility of another client booking the other available time slot available on the same day as your event. We do have enough time between the two events to ensure that the venue will be clean and ready for the evening event. To avoid sharing your say with another client, it is encouraged that you book the full day.

Yes, there is onsite parking. Our venue has parking on the east side of the building by the main entrance. Clients may park on the west side of the building after the hours of 7:00 p.m. Monday thru Friday and after 2:00 p.m. on Saturday. Parking on the west side of the building before these times may result in the vehicle being towed. All vehicles must clear the parking lot following an event.

We encourage our clients to choose another date. However, we also understand that a certain date might be important to a client and therefore we can put their name on a waitlist should that date become available.

We have an add-on option for clients to schedule a 90 minute rehearsal time slot on the Monday the week of their event. These time slots are an additional $300. Otherwise rehearsal times will need to be worked into your rental time or held offsite.

If you accidentally take an item home with you that belongs to the venue, you will be charged the cost to replace that item. If the item comes in a set, you will be charged for the set. If the item is found and brought back, you will not be charged a fee for replacement.

If an item is broken or damaged in any way, you will be charged for that item. If the item is part of a set, you will be charged for the set. Payment for lost, broken or damaged items will be due within 10 days.

Prior to your event, we will ensure that the venue is clean and prepared for your arrival. Following your event, it is your responsibility to remove all decorations, flowers, food and personal belongings before your time slot ends. You are also responsible for cleaning up any trash left on the floors, on the tables or in the kitchen from your guests. Our staff will handle the rest of the cleaning of the facility. Failure to clean up your decorations, food, flowers, personal belongings and failure to place garbage in garbage bins will result in a $250 cleaning fee.

Any decorations with a flame are not allowed, this includes candles and lanterns. We recommend flameless candles as a great alternative to use in your decor.

Fireworks are not allowed on the premises, this includes the parking lot. For the safety of our clients and their guests and also so that fire alarms are not set off sparklers, spark machines of any kind and fog machines are also prohibited.

No, The Southern Chateau does not offer these services. However, we do have a list of preferred vendors that we are happy to work with and recommend who do offer these services.

The Southern Chateau can accommodate up to 100 seated guests for an event where everyone is in the room at the same time. For example a dinner or a wedding ceremony. We can accommodate a few hundred guests throughout an evening with a flowing event, such as a reception style event or an open house.

Unfortunately no. Clients are required to set-up and take-down within their reserved time block and exit the building and parking lot at the end of their time block. When a time block is booked, the reservation is for that time block only. This does not include time for clients, guests or vendors to arrive early or stay late. More time can be reserved for an additional prorated hourly fee provided the time is available In no way will events be scheduled closer than three hours to one another. All events must end no later than 10:00 p.m.

If an event goes past the end of the time block, the client will be charged $300 per hour in full hour increments for the time the event goes past the end of the reserved time block. If an event goes past the 10:00 p.m. ending time and runs after midnight, the client will be charged $500 per hour in full hour increments that the event goes past midnight, plus $300 for the 10:00 p.m. hour and $300 for the 11:00 p.m. hour.

The Southern Chateau has a no pet policy. Service animals (service dogs) are allowed. Emotional support animals and therapy animals are not allowed and are not recognized as service animals under Utah law. Service animals are to be on a leash at all times and are not to run free. For sanitary reasons, service animals are not allowed on furniture or in the kitchen.

The prep kitchen includes an ice maker, a sink, a full sized refrigerator with a freezer, counter space, cutting boards, a serving cart and serving tables. The kitchen is a prep kitchen only and does not include a stove since cooking is not permitted on the premises. Clients and vendors are required to supply their own dish rags and dish towels, serving utensils, warming devices and any other items they may need for their kitchen needs.

We accept personal checks, cashier's checks, Venmo and all major credit cards. We charge a 3% convenience fee for Venmo and all credit card payments.

We supply tablecloths for our 5 foot round tables, 32 inch round tables, 4 foot rectangle tables and 8 foot rectangle tables. We provide table runners for our 9 foot wood rectangle tables. We do not provide plates, silverware, cups or any other dishes. Clients are also required to supply their own napkins and placemats. 

After booking your reservation, our event coordinator will contact you to set up a meeting to discuss your event. At this meeting you will also choose your decorations. For full day reservations, an additional walk through will be done approximately 4 weeks prior to your event where clients can make any last minute changes to their decor, floor plan or event plan.

Yes. At The Southern Chateau we try our best to help our clients fully prepare for their special occasion. At booking, we give our clients a planning packet full of information to help our clients prepare for their special occasion. Included in this packet are several checklist of required things to do, optional things to do as well as suggestions.